Off-site Technical Support
Most of Accent’s work is done remotely from our office in Lafayette, IN. Remote technologies used by Accent include:
- Remote Desktop
- VNC
- Terminal Services
- WebEx
- LIVE Communication Services
These technologies make your machine viewable to us so we can further troubleshoot and fix any problems. This is quick, convenient, and secure for all parties involved. It also is a great solution for emergencies when quick response time is most important.
The convenience of these technologies is a huge benefit to both groups as it enables us to work on your system at nearly anytime from any location. When an emergency situation occurs, we will then be able to take care of whatever problem may be occurring no matter what time of day.